Recovery Emails not working

[lockedout]

Hi Guys, Have a new laptop and got locked out as I've forgotten my password. When I try to send a recovery email nothing comes through, have tried 4 times over 3-4 days. Can the admins help?

Jarrod Burton

 

[Phil E]

Hi Jarrod

I think I have jsut sent a password reset email to your gmail address.

PHil

 

[lockedout]

Hi Jarrod

I think I have jsut sent a password reset email to your gmail address.

PHil

Haven't seen it - does anyone else have a gmail account that this is happening with?

 

[crossref]

Haven't seen it - does anyone else have a gmail account that this is happening with?

Did you check your spam ??

 

[Phil E]

sent you a test email from my gmail to make sure we have the right address.
Phil

 

[lockedout]

Phil, No luck. Have sent you a PM with my email address to confirm.

sent you a test email from my gmail to make sure we have the right address.
Phil

 

[Jarrod Burton]

Back! Thanks for your help Phil.

sent you a test email from my gmail to make sure we have the right address.
Phil